Search Results - "Apologizing"

Are Apologies Always the Best Policy? Apologies for Service Failures Backfire When Consumers Are Not Aware of the Failure.

Authors: Jenkins, Mason R Fombelle, Paul W Steffel, Mary

Source: Journal of Consumer Research. Jun2026, Vol. 53 Issue 1, p1-21. 21p.

Subject Terms: *Apologizing, *Failure (Psychology), *Customer services, *Trust, *Customer satisfaction, *Word of mouth advertising, *Patronage

Starmer Gives Apology But No Payments to Forced Adoption Victims.

Authors: Morales, Alex (AUTHOR)

Source: Bloomberg.com. 7/2/2026, pN.PAG-N.PAG. 1p.

Turkish Tycoon Apologizes as Controversial Joke Spurs Outrage.

Authors: Balci, Baris (AUTHOR)

Source: Bloomberg.com. 6/6/2026, pN.PAG-N.PAG. 1p.

Rep. Mike Lawler Says Antisemitic Confrontation With Sen. Rand Paul's Son Was 'Reprehensible'.

Authors: Pequeño IV, Antonio (AUTHOR)

Source: Forbes.com. 5/13/2026, pN.PAG-N.PAG. 1p.

Lane Kiffin Apologizes Over Suggesting Racism Kept Black Players From Ole Miss.

Authors: Pequeño IV, Antonio (AUTHOR)

Source: Forbes.com. 5/12/2026, pN.PAG-N.PAG. 1p.

‘I humble myself before you’: the mediating role of humility in the relationship between apology and forgiveness.

Authors: Ravey, Eriksen P. Reyna, Samuel H. Hook, Joshua N. et al.

Source: Journal of Positive Psychology. May2026, p1-13. 13p. 3 Illustrations.

Kim Jong Un Praises South Korea's Lee for Apology on Drones.

Authors: Choi, Soo-Hyang (AUTHOR)

Source: Bloomberg.com. 4/7/2026, pN.PAG-N.PAG. 1p.

Starmer Says Sorry to Epstein Victims Over Mandelson Scandal.

Authors: Mayes, Joe Milligan, Ellen

Source: Bloomberg.com. 2/5/2026, pN.PAG-N.PAG. 1p.

Trump Considering 'Complete Destruction' Of Parts Of Iran.

Authors: Stunson, Mike (AUTHOR)

Source: Forbes.com. 3/7/2026, pN.PAG-N.PAG. 1p.

Republican Leaders Denounce Trump For Sharing Racist Video.

Authors: Ray, Siladitya (AUTHOR)

Source: Forbes.com. 2/6/2026, pN.PAG-N.PAG. 1p.

How to Repair Trust When a Firm Encounters Trust Violations: The Moderating Influence of Apology Type and Temporal Distance.

Authors: Gao, Shuhong Yan, Jinzhe

Source: SAGE Open. Apr-Jun2026, Vol. 16 Issue 2, p1-20. 20p.

The power of words: the impact of police interviewer's judgment error and apology on sexual violence victims in simulated interviews.

Authors: Oostinga, Miriam S. D. Rispa Hoyos, Maria Luisa F. Watson, Steven J.

Source: Psychiatry, Psychology & Law. Apr2026, Vol. 33 Issue 2, p182-200. 19p.

A NAME CORRECTION AND APOLOGY.

Authors: VEERMAN, PHILIP A. pveerman@pcug.org.au

Source: Canberra Bird Notes. Jun2026, Vol. 51 Issue 1, p101-103. 3p.

AI apology: a critical review of apology in AI systems.

Authors: Harland, Hadassah Dazeley, Richard Senaratne, Hashini et al.

Source: Artificial Intelligence Review. Dec2025, Vol. 58 Issue 12, p1-78. 78p.

Subjects: Apologizing, Artificial intelligence, Applied sciences, Critical analysis, Human-machine systems, Interdisciplinary research

Forced versus Voluntary Apologies: Trust Repair as a Matter of Perceived Values.

Authors: Langlinais, Luke A. Tomlinson, Edward C.

Source: Negotiation & Conflict Management Research. 2026, Vol. 19 Issue 1, p30-45. 16p.

Acknowledgment to Referees (2023).

Source: Transportation Science (INFORMS). May/Jun2024, Vol. 58 Issue 3, p557-561. 5p.

Relationship Repair: Learn how to help clients access the healing power of apologies.

Authors: Chadwick, Dara

Source: Counseling Today. Mar2026, Vol. 69 Issue 2, p34-37. 4p.

Subject Terms: *Counseling, *Conflict management, Apologizing, Reconciliation, Guilt (Psychology)

Algeria Advances Bill Demanding France Atone for 130-Year Occupation.

Authors: Slimani, Salah (AUTHOR)

Source: Bloomberg.com. 12/24/2025, pN.PAG-N.PAG. 1p.

Nigeria Apologizes for Violating Burkina Faso Airspace, RTB Says.

Authors: Kafando, Tanga (AUTHOR)

Source: Bloomberg.com. 12/17/2025, pN.PAG-N.PAG. 1p.

The Role of Stickers in Workplace Apologies: A Study of Perceived Justice and Relationship Repair.

Authors: Cheng, Fei-Fei Wu, Yu-Chen Yang, Fu-Chu et al.

Source: International Journal of Human-Computer Interaction. Nov2025, Vol. 41 Issue 22, p14545-14557. 13p.

Subjects: Stickers, Justice, Visual communication, Gender differences (Sociology), Apologizing, Face-to-face communication, Workplace management, Conflict management