Search Results - "Client satisfaction"

Concerted Quantification: How Knowledge Workers Limit Overwork While Maintaining Client Satisfaction.

Authors: Conzon, Vanessa M. Mellody, James C.

Source: Organization Science (INFORMS). Sep/Oct2025, Vol. 36 Issue 5, p1834-1860. 27p.

Digital Transformation Initiatives and Beneficiaries' Satisfaction in Public Services: The Mediating Roles of Service Accessibility and Ease of Use.

Authors: Almashekhi, Abdullah Said Salim Mohamad, Abu Dardaa Khafidz, Hasanah Abd

Source: International Review of Management & Marketing (IRMM). 2026, Vol. 16 Issue 3, p386-394. 9p.

Effective, But Do We Know If It Is Accepted? Examining the Social Validity of Autism Evidence-Based Practices.

Authors: Fleury, Veronica P. Marti, Peter Williams, Alice

Source: Education & Training in Autism & Developmental Disabilities. Jun2026, Vol. 61 Issue 2, p214-235. 22p.

Subject Terms: *Client satisfaction, *Caregivers, *Autism, *Teaching methods, *Autistic people, Social acceptance, Treatment effectiveness

Client satisfaction with pharmacy services and associated factors at Yekatit 12 Hospital Medical College, Addis Ababa, Ethiopia.

Authors: Yizengaw, Mekdes Tamiru Demissie, Bekele Simegn Mekonnen, Beimnet Taye et al.

Source: PLoS ONE. 5/22/2026, Vol. 21 Issue 5, p1-14. 14p.

Financial Literacy Gaps, Cognitive Load, and Client Satisfaction in Emerging Market Wealth Management.

Authors: Hsu, Chih-Chen Chia, Kai-Chieh Chang, Hsueh-Chin

Source: Emerging Markets Finance & Trade. Feb2026, p1-10. 10p. 1 Illustration.

Multi-objective personnel scheduling problem with multiple qualification and client's satisfaction: real case.

Authors: Chaker, Bassem Ammar, Mohamed Haykal Dhouib, Diala

Source: Flexible Services & Manufacturing Journal. Dec2025, Vol. 37 Issue 4, p1276-1334. 59p.

PRICE AND ISLAMIC SERVICE QUALITY AS DETERMINANTS OF SMES SATISFACTION IN ISLAMIC MICROFINANCE: EVIDENCE FROM KUDUS, INDONESIA.

Authors: Krisnanda Ratnawati, Dwi Puji Hendriyanto N., Dennyca et al.

Source: Jurnal Syarikah: Jurnal Ekonomi Islam. Dec2025, Vol. 11 Issue 2, p249-259. 11p.

Service Quality and Client Satisfaction in Public Sector: An Empirical Assessment of the Philippine Social Security System Using the SERVQUAL Framework.

Authors: ACUÑA, VINCENT L. CERADO, ERNIE C.

Source: JPAIR Multidisciplinary Research. Jan2026, Vol. 63 Issue 1, p18-43. 26p.

Associations between interpersonal synchrony and clients' perception of session quality are moderated by depression severity.

Authors: Stolowicz-Melman, Dana Atzil-Slonim, Dana Paz, Adar et al.

Source: Psychotherapy Research. Jan2026, Vol. 36 Issue 1, p166-176. 11p.

When Does an AI Outperform a Human in Service Recovery? A Comparison Between Two Compensation Strategies.

Authors: Yao, Tang Xue, Hanyue Xiao, Weiqun et al.

Source: International Journal of Human-Computer Interaction. Dec2025, Vol. 41 Issue 23, p14643-14656. 14p.

Subjects: Artificial intelligence, Empathy, Wages, Fairness, Consumer attitudes, Compensation management, Client satisfaction

Service Quality and Customer Satisfaction at Visa Application Centres in South Africa.

Authors: PHORI, Madiseng M. MOLAI, Tshepiso M.

Source: African Journal of Hospitality, Tourism & Leisure. 2025, Vol. 14 Issue 5, p1118-1126. 9p.

专业技术人才知识更新工程的 "协和模式" 实践.

Alternate Title: The PUMC model practice of the professional technical talent knowledge updating project.

Authors: 詹开汶 张淑华 邓明俊 et al.

Source: Basic & Clinical Medicine. Dec2025, Vol. 45 Issue 12, p1684-1687. 4p.

Interpretation Interrupted: Effects of COVID-19 Mitigation Efforts on Visitor Perceptions of Interpersonal Programs.

Authors: Wynveen, Christopher J. McMahan, Kelli K. Wynveen, Brooklynn J. et al.

Source: Journal of Interpretation Research. Nov2025, Vol. 30 Issue 2, p222-239. 18p.

Subject Terms: *Client satisfaction, *Field research, COVID-19, Traveler attitudes, Community-based programs

ÍNDICE FATOR "Q" COMO MEDIDA DE QUALIDADE DE SERVIÇO AOS PASSAGEIROS DO AEROPORTO INTERNACIONAL DE SALVADOR (2018-2024).

Alternate Title: THE "Q" FACTOR INDEX AS AN INDICATOR OF SERVICE QUALITY FOR PASSENGERS AT SALVADOR INTERNATIONAL AIRPORT (2018-2024).
EL ÍNDICE DEL FACTOR "Q" COMO INDICADOR DE LA CALIDAD DEL SERVICIO A LOS PASAJEROS EN EL AEROPUERTO INTERNACIONAL DE SALVADOR (2018-2024).

Authors: de Souza Barbosa, George Messias dos Santos Pereira, Aliger

Source: Revista Foco (Interdisciplinary Studies Journal). 2025, Vol. 18 Issue 11, p1-26. 26p.

Assessing therapeutic alliance and client satisfaction across teletherapy, in-person, and hybrid modalities in clients with depression and anxiety disorders: a cross-sectional study.

Authors: Khalil, Amal Ibrahim Jambi, Amanh Alsulami, Haneen Fahad et al.

Source: Journal of Medicine & Life. Nov2025, Vol. 18 Issue 11, p1024-1036. 13p.

Breaking The Mold: Redefining Service Failure and Recovery.

Authors: Grégoire, Yany Gelbrich, Katja Orsingher, Chiara et al.

Source: Journal of Service Research. Aug2025, Vol. 28 Issue 3, p375-381. 7p.

Fiserv's $30 Billion Wipeout Came After Client Revolt Over Fees.

Authors: Mason, Emily Surane, Jenny

Source: Bloomberg.com. 10/30/2025, pN.PAG-N.PAG. 1p.

Stepping up service offerings.

Authors: Dennis, Anita

Source: Journal of Accountancy. Sep2025, Vol. 240 Issue 3, p16-24. 8p.

Evaluating the Usability of Virtual Interview Training for Transition-Age Youth with Visual Impairments.

Authors: Steverson, Anne Cmar, Jennifer L. Humm, Laura et al.

Source: International Journal of Human-Computer Interaction. Sep2025, Vol. 41 Issue 18, p11668-11677. 10p.

Subjects: Vision disorders, Website usability, Client satisfaction, Job skills, Web accessibility, Transition to adulthood

Viability and preliminary effectiveness of a food box delivery program among clients of an Appalachian food pantry.

Authors: Khan, Tuba Farris, Alisha R. Tobin, Kaitlin et al.

Source: Journal of Hunger & Environmental Nutrition. 2025, Vol. 20 Issue 5, p827-837. 11p.