Search Results - "Electronic reference services (Libraries)"

New trends in virtual reference library services: an overview of technology-based interventions, challenges and strategies.

Authors: Keikha, Leila Shahraki-Mohammadi, Azita Nabiolahi, Abdolahad

Source: Reference Services Review. 2026, Vol. 54 Issue 1, p1-14. 14p.

Subjects: Electronic reference services (Libraries), Library science literature, Blockchains, Library technical services, Chatbots, Artificial intelligence in libraries

20 Jahre DigiAuskunft.

Alternate Title: 20 Years of DigiAuskunft.

Authors: Friedrich, Tim Röger, Filiz

Source: ProLibris. 2026, Issue 2, p44-45. 2p.

Ask Us Anything: Engaging Library Staff in Ongoing Change.

Authors: Bond, Susan¹ susan.bond@utoronto.ca

Source: College & Research Libraries News. Mar2024, Vol. 85 Issue 3, p47-50. 4p.

Subject Terms: *Electronic reference services (Libraries), *Library reference services, Question answering systems, Electronic services

Company/Entity: University of Toronto

Dissonance between Perceptions and Use of Virtual Reference Methods.

Authors: Mawhinney, Tara Hervieux, Sandy

Source: College & Research Libraries. May2022, Vol. 83 Issue 3, p503-525. 23p.

Subject Terms: *Electronic reference services (Libraries), *Online chat, *Academic libraries, Email, Text messages

Exploring an automated method for the analysis of virtual reference interactions.

Authors: Turp, Clara Hervieux, Sandy

Source: Reference Services Review. 2024, Vol. 52 Issue 2, p247-256. 10p.

Subjects: Electronic reference services (Libraries), Librarians, Academic libraries, College campuses, Content analysis

Examining virtual reference services in academic libraries.

Authors: Vogus, Brad¹

Source: Public Services Quarterly. Oct-Dec2020, Vol. 16 Issue 4, p249-253. 5p.

Gender and racial bias in email reference services.

Authors: Vladoiu, Megan Fichman, Pnina Liu, Jieli

Source: Reference Services Review. 2023, Vol. 51 Issue 3/4, p302-318. 17p.

Subjects: Electronic reference services (Libraries), Public libraries, Racial inequality, Black Lives Matter movement, Racism

Challenges and opportunities in teaching and learning in AskALibrarian chat: differences across subject domains.

Authors: Dempsey, Paula R. Insua, Glenda M. Armstrong, Annie R. et al.

Source: Reference Services Review; 2024, Vol. 52 Issue 3, p420-449, 30p

The Cybrary Ecosystem in Agricultural Universities

Authors: Atul Bapu Deshmukh Vilas Jadhav

Resource Type: eBook.

Subjects: Reference services (Libraries)--Information technology--India--Maharashtra, Internet in library reference services--India--Maharashtra, Agricultural libraries--India--Maharashtra--Reference services, Electronic reference services (Libraries)--India--Maharashtra

Categories: COMPUTERS / Information Technology

Sustainable Online Library Services and Resources : Learning From the Pandemic

Authors: Mou Chakraborty Samantha Harlow Heather Moorefield-Lang

Resource Type: eBook.

Subjects: Electronic information resource literacy, Electronic information resources, Electronic reference services (Libraries), Libraries and public health, COVID-19 Pandemic, 2020-2023

Categories: LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Digital & Online Resources, EDUCATION / Distance, Open & Online Education

Reference and Information Services : An Introduction, Fifth Edition

Authors: Kay Ann Cassell Uma Hiremath

Resource Type: eBook.

Subjects: Reference books--Bibliography, Electronic reference sources--Directories, Reference services (Libraries), Electronic reference services (Libraries)

Categories: LANGUAGE ARTS & DISCIPLINES / General, LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General

UNDERSTANDING VIRTUAL REFERENCE SERVICE GUIDELINES: A ROADMAP FOR SUCCESSFUL IMPLEMENTATION.

Authors: Sinhababu, Atasi Kumar, Shiv

Source: International Journal of Information Library & Society. 2019, Vol. 8 Issue 2, p68-76. 9p.

Know Your International User behind the Screen: A Conversation among Chinese Students and Librarians Regarding Virtual Reference Services (VRS).

Authors: Xiaojie Duan¹

Source: International Journal of Librarianship. 2019, Vol. 4 Issue 2, p34-75. 42p.

BVIRE improved algorithm for indoor localization based on RFID and a linear regression model.

Authors: BAHAALDIN, Noor ERÇELEBİ, Ergun

Source: Turkish Journal of Electrical Engineering & Computer Sciences; 2018, Vol. 26 Issue 6, p2943-2957, 15p

EXTENDING THE LIVE CHAT REFERENCE SERVICE AT THE UNIVERSITY OF TURIN - A CASE STUDY.

Authors: Bungaro, Franco Muzzupapa, Maria Vittoria Tomatis, Marco Stefano

Source: IATUL Annual Conference Proceedings. 2017, p1-12. 12p.

Assessing Gender and Racial Bias in Large Language Model‐Powered Virtual Reference.

Authors: Liu, Jieli Wang, Haining

Source: Proceedings of the Association for Information Science & Technology. Oct2024, Vol. 61 Issue 1, p576-580. 5p.

Do You Want to Chat? Reevaluating Organization of Virtual Reference Service at an Academic Library.

Authors: Côté, Maryvon Kochkina, Svetlana Mawhinney, Tara

Source: Reference & User Services Quarterly. Fall2016, Vol. 56 Issue 1, p36-46. 11p. 2 Charts, 3 Graphs.

Subjects: Electronic reference services (Libraries), Academic libraries, Organizational sociology, Academic library automation, Organizational research

Digital Reference Services in the Information Communication Technology (ICT) based Environment: A Study.

Authors: jan, sabah sabakozger@gmail.com

Source: Library Philosophy & Practice. 6/1/2018, p1-11. 12p.

New trends and practices for Digital Reference Service (DRS) A survey in the university libraries of Punjab, Pakistan.

Authors: Rasheed, Mirza Abdul Rafiq, Muhammad

Source: Pakistan Library & Information Science Journal. Oct-Dec2017, Vol. 48 Issue 4, p44-55. 12p.

Awareness and Use of Electronic Information Sources by University Students in Pakistan.

Authors: Altaf, Asif Warraich, Nosheen Fatima

Source: Pakistan Library & Information Science Journal. Oct-Dec2017, Vol. 48 Issue 4, p14-25. 12p.