Search Results - "Library reference services"

Reference Services used by Undergraduates at a Private University Library, Ogun State, Nigeria.

Authors: Odhiambo, Elizabeth Atieno Ikonne, Chinyere Nkechi

Source: Pan-African Journal of Education & Social Sciences (PAJES). Jun2026, Vol. 7 Issue 1, p151-168. 18p.

Information behaviour concepts in the reference service research.

Authors: VanScoy, Amy¹ vanscoy@buffalo.edu

Source: Information Research. 2026 Special Issue, Vol. 31, p762-769. 8p.

Assessment of Information Literacy Instruction in Reference: Applying VanScoy's Conceptual and Procedural Framework in Practice.

Authors: Arce, Vanessa¹

Source: Communications in Information Literacy. 2026, Vol. 20 Issue 1, p28-46. 19p.

Agentic AI and reference services: The promise of the fifth industrial revolution in libraries.

Authors: Egbe, Isu Michael Ajani, Yusuf Ayodeji Abubakar, Sadiya

Source: Business Information Review. Sep2026, Vol. 43 Issue 3, p137-143. 7p.

Tracking Instructional Themes at the Reference Desk.

Authors: Collier, Jillian¹

Source: RUSQ: A Journal of Reference & User Experience. Winter2026, Vol. 61 Issue 2, p28-31. 4p.

Subjects: Library reference services, Information literacy, Library orientation, Educational outcomes, Academic libraries, Course content (Education)

Integrating Technology and Human Interaction with a Library Reference Chatbot.

Authors: Fowler, Robin Handy, Kelly

Source: RUSQ: A Journal of Reference & User Experience. Winter2026, Vol. 61 Issue 2, p5-13. 9p.

Subjects: Chatbots, Library reference services, Learning, Library personnel, Social interaction, Library public services, Educational technology

Assessing reference services training through student staff satisfaction.

Authors: Zahradnik, Tracy Henshilwood, Angela Tran, Marcellin

Source: Reference Librarian. Jan-Mar2026, Vol. 67 Issue 1, p64-88. 25p.

Subject Terms: *Library reference services, *Job satisfaction, *Ambiguity tolerance, *Libraries, *Academic libraries, *Outcome assessment (Education), Professional-client communication

Company/Entity: University of Toronto

سطوح پاسخگویی چت جی پی تی به پرسش های کاربران مطالعه ای مبتنی بر نظریه خدمات مرجع روتشتاین.

Alternate Title: Study on the Ability of Chatgpt to Address User Queries, based on Rothstein's Reference Service Theory.

Authors: یعقوب نوروزی هدی هماوندی بنت الهدى خبازان

Source: Librarianship & Information Organization Studies. Winter2025, Vol. 36 Issue 4, p149-196. 48p.

Evolution of Reference Services in the Era of Generative Artificial Intelligence.

Authors: Aguiñaga, José Mooradian, Norman Ghosh, Souvick et al.

Source: Proceedings of the Association for Information Science & Technology. Oct2025, Vol. 62 Issue 1, p13-25. 13p.

Librarians' Roles in Post-Virtual Reference Services to Foster Collaborative Learning Among Academic Library Users in Indonesia.

Authors: Rahmah, Elva Mannan, Endang Fitriyah Wahyono, Effendi et al.

Source: Education for Information; Nov2026, Vol. 42 Issue 4, p322-344, 23p

Games for Emotional Well-Being: Identifying Elements of Gameplay for Recommendation.

Authors: Cho, Hyerim Kohlburn, Joe Chartrand, Sam

Source: RUSQ: A Journal of Reference & User Experience; Fall2026, Vol. 62 Issue 1, p21-38, 18p

Artificial intelligence skills for library reference services among librarians: a systematic review.

Authors: Ijiekhuamhen (CLN), Osaze Patrick Odede (CLN), Israel Ijeh (CLN), Annabel Onyeisi

Source: Information Services & Use. Sep2026, p1.

Assessing Chat Transcripts.

Authors: Adams, Shannon Graff, Rebecca Johnson, Melissa

Source: International Journal of Librarianship. 2025, Vol. 10 Issue 4, p90-101. 12p.

AI System to Generate Context-Based Answers to Questions from Legal Bibliographic Text in Law Libraries.

Authors: Bhushan, Vikas Bhattacharyya, Arpan

Source: DESIDOC Journal of Library & Information Technology. Sep2025, Vol. 45 Issue 5, p431-438. 8p.

Developing a multimodal library intelligent Q&A chatbot using retrieval-augmented generation (RAG) technology.

Authors: Lin, Zhuoran Li, Hongjun Du, Jing

Source: Electronic Library. 2026, Vol. 44 Issue 5, p1067-1083. 17p.

Subject Terms: *Library reference services, *Artificial intelligence, *Academic libraries, *Benchmarking (Management), *Library public services, *Information retrieval, *Digital libraries, Research funding, Knowledge management, Natural language processing, Conceptual structures, Chatbots, Time, User interfaces

Geographic Terms: China

Utilisation of Resources and Services in Libraries in Selected Public Libraries in South-West Nigeria.

Authors: Ogunniyi, Samuel O. Ajakaye, Jesubukade E. Akerele, Johnson A. et al.

Source: International Journal of Knowledge Content Development & Technology. Jun2025, Vol. 15 Issue 2, p81-96. 16p.

The Role of Social Media in Delivering Reference Services in Public Libraries.

Authors: Adewojo, Akinade Adebowale Momoh, Emmanuel Omeiza

Source: International Journal of Librarianship. 2025, Vol. 10 Issue 3, p120-135. 16p.

Impact of Digital Reference Services on Academic Research: a case study of IIT libraries.

Authors: Sumeeta Sharma, S. K.

Source: World Digital Libraries. Jun2025, Vol. 18 Issue 1, p63-74. 12p.

What AI did next: exploring AI's role in European theological libraries.

Authors: Love-Rodgers, Christine¹

Source: Bulletin of the Association of British Theological & Philosophical Libraries. Autumn2025, Vol. 32 Issue 3, p6-13. 8p.

Impact of ChatGPT on reference services of university libraries: an empirical investigation from university librarians of Punjab, Pakistan.

Authors: Shahzad, Khurram Khan, Shakeel Ahmad Iqbal, Abid et al.

Source: Reference Services Review. 2026, Vol. 54 Issue 2, p93-108. 16p.

Subjects: ChatGPT, Library reference services, Library public services, Information needs, Innovation adoption, Research integrity, Ethical problems, Academic libraries

Geographic Terms: Pakistan