Search Results - "Service design"

3D Printer Rentals: Technical Service Design and Pricing for Customers of Varying Expertise.

Authors: Zhang, Yue Tomlin, Brian

Source: Manufacturing & Service Operations Management (M&SOM) (INFORMS). Jul/Aug2026, Vol. 28 Issue 4, p1154-1171. 18p.

Examining AI-Mobile payment applications through ISSM and perceived value theories: The role of alternative attractive service design options.

Authors: Doszhan, Raigul Glavee-Geo, Richard Sabidullina, Ademi et al.

Source: European Research on Management & Business Economics. May-Aug2026, Vol. 32 Issue 2, p1-16. 16p.

Immersive Experience: Aligning Service Design and Psychological Engagement.

Authors: Schmitt, Bernd Hao, Shuyi

Source: Journal of Service Research. May2026, Vol. 29 Issue 2, p171-188. 18p.

Rethinking Service Design in an Era of Fiscal Constraint.

Authors: LIGHT, QUISHA

Source: Public Management (00333611). May2026, Vol. 108 Issue 5, p32-35. 4p.

Character Analysis and Service Strategy for Sleeper Bus Consumers on the Malang – Jakarta Route Based on User Perspective.

Authors: Oktantiyo, Abiyyu Rahmad Tjendani, Hanie Teki Sajiyo

Source: Eduvest: Journal Of Universal Studies. May2026, Vol. 6 Issue 5, p5368-5373. 6p.

The Operational Data Analytics (ODA) for Service Speed Design.

Authors: Feng, Qi Jiang, Zhibin Liu, Jue et al.

Source: Management Science (INFORMS). Mar2025, Vol. 71 Issue 3, p2467-2486. 20p.

Stimulating customer engagement behaviours: an experiment in shared autonomous vehicles.

Authors: Lipnickas, Gediminas Baker, Jonathan Conduit, Jodie et al.

Source: Journal of Marketing Management. Feb2026, p1-34. 34p. 1 Illustration.

AI in Service Design: A New Framework for Hybrid Human–AI Service Encounters.

Authors: Mortati, Marzia Viana Mundstock Freitas, Giovanna

Source: Journal of Service Research. Feb2026, Vol. 29 Issue 1, p81-96. 16p.

A Framework of Foreseen and Unforeseen Harms in Transformative Service Systems.

Authors: Polonsky, Michael J. Weber, Virginia Ozanne, Lucie et al.

Source: Journal of Service Research. Feb2026, Vol. 29 Issue 1, p3-21. 19p.

Beyond writing machines: A Kano model analysis of researchers' hierarchical needs for AIGC services across the research lifecycle.

Authors: Kong, Yong Dong, Tongqiang Chen, Ronglong et al.

Source: PLoS ONE. 3/12/2026, Vol. 21 Issue 3, p1-21. 21p.

Developing Innovations to Enable Care-Experienced Parents' Successing: A Narrative Review.

Authors: Lynch, Amy Oswick, Rosie Currie, Graeme

Source: Youth (2673-995X). Mar2026, Vol. 6 Issue 1, p4. 21p.

Innovative Trends in Restaurant Service and Food Production.

Authors: Maikova, Svitlana V.¹

Source: European Scientific e-Journal. Mar2026, Issue 41, p308-324. 17p.

ПРОСТОРОВЕ ПРОЄКТУВАННЯ ТА СЕРВІС У ТЕМАТИЧНИХ ГОТЕЛЯХ: СИСТЕМНИЙ ПІДХІД ДО ФОРМУВАННЯ ГОСТЬОВОГО ДОСВІДУ.

Alternate Title: SPATIAL DESIGN AND SERVICE IN THEME HOTELS: A SYSTEMATIC APPROACH TO GUEST EXPERIENCE FORMATION.

Authors: Ряшко, Г. М. Москвічова, О. М.

Source: Food Industry Economics / Ekonomìka Harčovoï Promislovostì. 2026, Vol. 18 Issue 1, p94-106. 13p.

Service Design for Repair Practices in the Circular Economy: A Systematic Review Approach.

Authors: Apostolova, Viktoria Simeone, Luca Laursen, Linda Nhu

Source: World (2673-4060). Dec2025, Vol. 6 Issue 4, p154. 19p.

Integrating Speculative and Systemic Perspectives into Service Design Education in the Chinese Context.

Authors: Lin, Zijun Villari, Beatrice Yan, Ming

Source: Journal of Futures Studies. Dec2025, Vol. 30 Issue 2, p125-145. 21p.

Incorporating Holding Costs in Continuous-Time Service Network Design: New Model, Relaxation, and Exact Algorithm.

Authors: Shu, Shengnan Xu, Zhou Baldacci, Roberto

Source: Transportation Science (INFORMS). Mar/Apr2024, Vol. 58 Issue 2, p412-433. 22p.

When Transformation Becomes Entrapment: An ethics lens for services designed to change people.

Authors: Chen, Ting-Han Daniel¹ daniel@playdesignlab.com

Source: Touchpoint. Jun2026, Vol. 17 Issue 2, p59-63. 5p.

The Designing Mind in the Age of AI: The material and the competency.

Authors: Wärnestål, Pontus¹

Source: Touchpoint. Jun2026, Vol. 17 Issue 2, p70-74. 5p.

The End of Experience: What's left to design when nearly everything can be intermediated?

Authors: Makowiecki, Filip¹ fmakowiecki@swps.edu.pl

Source: Touchpoint. Jun2026, Vol. 17 Issue 2, p78-82. 5p.

Beyond Blueprints: From insight to impact in a utility organisation.

Authors: Gileza, Megan

Source: Touchpoint. Jun2026, Vol. 17 Issue 2, p54-58. 5p.