Search Results - "Shell, Michelle"

Why Anxious Customers Prefer Human Customer Service.

Authors: Shell, Michelle A. Buell, Ryan W.

Source: Harvard Business Review Digital Articles. 4/15/2019, p2-5. 4p.

ROBOTER REICHEN NICHT.

Authors: BUELL, RYAN W. SHELL, MICHELLE A.

Source: Harvard Business Manager. jul2019, Issue 7, p30-32. 3p.

Patient and physician perceptions of disease management in Parkinson's disease: results from a US-based multicenter survey.

Authors: Hermanowicz, Neal Castillo-Shell, Michelle McMean, Angela et al.

Source: Neuropsychiatric Disease & Treatment. May2019, Vol. 15, p1487-1495. 9p.

Emotion-Sourced Variation in Service Operations

Authors: Shell, Michelle Antonio Kinch

Committee Members: Frei, Frances X.; Buell, Ryan W.; Brooks, Alison W.

URL: https://nrs.harvard.edu/URN-3:HUL.INSTREPOS:37364456

Experiences of women of childbearing age with epilepsy throughout their motherhood journey: Results from a social media listening study.

Authors: Baker, Gus A. Bourikas, Dimitrios Koncz, Agnes et al.

Source: Epilepsy & Behavior. Jan2026, Vol. 174, pN.PAG-N.PAG. 1p.