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A Model Agent.

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Title: A Model Agent.
Source: Managing Service Level Quality; 2003 1st Edition, p37-40, 4p
Database: Applied Science & Technology Source
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DbLabel: Applied Science & Technology Source
An: 14178747
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PubType: Book
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      – Code: eng
        Text: English
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        PageCount: 4
        StartPage: 37
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              M: 01
              Text: 2003 1st Edition
              Type: published
              Y: 2003
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              Value: 9780470848487
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            – TitleFull: Managing Service Level Quality
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