APA (7th ed.) Citation

Jami Pour, M., & Hosseinzadeh, M. (2021). An integrated framework of change management for social CRM implementation. Information Systems & e-Business Management, 19(1), 43. https://doi.org/10.1007/s10257-020-00479-z

Chicago Style (17th ed.) Citation

Jami Pour, Mona, and Mahnaz Hosseinzadeh. "An Integrated Framework of Change Management for Social CRM Implementation." Information Systems & E-Business Management 19, no. 1 (2021): 43. https://doi.org/10.1007/s10257-020-00479-z.

MLA (9th ed.) Citation

Jami Pour, Mona, and Mahnaz Hosseinzadeh. "An Integrated Framework of Change Management for Social CRM Implementation." Information Systems & E-Business Management, vol. 19, no. 1, 2021, p. 43, https://doi.org/10.1007/s10257-020-00479-z.