Development of an Airport Service Quality and Efficiency Tool: A Comparison Based on Passenger Perceptions During Pre-pandemic and Pandemic Operations.
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| Title: | Development of an Airport Service Quality and Efficiency Tool: A Comparison Based on Passenger Perceptions During Pre-pandemic and Pandemic Operations. |
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| Authors: | Li, Richard C.1, richard.li@dlsu.edu.ph, Javelosa, Justin Christopher2, justin_javelosa@dlsu.edu.ph, Mercullo, Endrei Clyne2, endrei_mercullo@dlsu.edu.ph, Tan, Julian Clement2, julian_clement_tan@dlsu.edu.ph, Chip, Trisha Lauren To2, trisha_tochip@dlsu.edu.ph |
| Source: | Proceedings of the International Conference on Industrial Engineering & Operations Management; 3/7/2022, p98-109, 12p |
| Database: | Applied Science & Technology Source |
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