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From web forms to chatbots: The roles of consistency and reciprocity for user information disclosure.

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Title: From web forms to chatbots: The roles of consistency and reciprocity for user information disclosure.
Authors: Adam, Martin1, martin.adam@uni-goettingen.de, Benlian, Alexander2
Source: Information Systems Journal; Jul2024, Vol. 34 Issue 4, p1175-1216, 42p
Database: Applied Science & Technology Source
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        Value: 10.1111/isj.12490
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              Text: Jul2024
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