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Service Quality Assessment and Optimization of High-Speed Railway Waiting Halls Using a Kano Model and Multidimensional Questionnaire Analysis.

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Title: Service Quality Assessment and Optimization of High-Speed Railway Waiting Halls Using a Kano Model and Multidimensional Questionnaire Analysis.
Authors: Dong, Wenjing1,2, dongwenjing@cqjtu.edu.cn, Qi, Runzhao2,3, Wang, Dachuan3,4, Zhang, Wei1,4, Liu, Xinyi1
Source: Buildings (2075-5309); Apr2025, Vol. 15 Issue 8, p1212, 36p
Database: Applied Science & Technology Source
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DbLabel: Applied Science & Technology Source
An: 184792795
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PubType: Academic Journal
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  Data: Service Quality Assessment and Optimization of High-Speed Railway Waiting Halls Using a Kano Model and Multidimensional Questionnaire Analysis.
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  Data: <searchLink fieldCode="JN" term="%22Buildings+%282075-5309%29%22">Buildings (2075-5309)</searchLink>; Apr2025, Vol. 15 Issue 8, p1212, 36p
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        Value: 10.3390/buildings15081212
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      – Code: eng
        Text: English
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              Text: Apr2025
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