Nguyen, T. H., Trivedi, R. H., Fukukawa, K., & Adomako, S. (2025). Investigating Drivers of Customer Experience with Virtual Conversational Agents. Information Systems Frontiers, 27(5), 1871. https://doi.org/10.1007/s10796-024-10572-0
Chicago Style (17th ed.) CitationNguyen, Trong Huu, Rohit H. Trivedi, Kyoko Fukukawa, and Samuel Adomako. "Investigating Drivers of Customer Experience with Virtual Conversational Agents." Information Systems Frontiers 27, no. 5 (2025): 1871. https://doi.org/10.1007/s10796-024-10572-0.
MLA (9th ed.) CitationNguyen, Trong Huu, et al. "Investigating Drivers of Customer Experience with Virtual Conversational Agents." Information Systems Frontiers, vol. 27, no. 5, 2025, p. 1871, https://doi.org/10.1007/s10796-024-10572-0.