APA (7th ed.) Citation

Setiyawan, A., He, Y., & Sastri, R. (2025). Investigating the Role of Logistics Delivery Services in Shaping Customer Satisfaction: LLM-Aspect-Based Sentiment Analysis of Perceived Quality in Indonesian E-Commerce. Journal of Theoretical & Applied Electronic Commerce Research, 20(4), 345. https://doi.org/10.3390/jtaer20040345

Chicago Style (17th ed.) Citation

Setiyawan, Arbi, Youshi He, and Ray Sastri. "Investigating the Role of Logistics Delivery Services in Shaping Customer Satisfaction: LLM-Aspect-Based Sentiment Analysis of Perceived Quality in Indonesian E-Commerce." Journal of Theoretical & Applied Electronic Commerce Research 20, no. 4 (2025): 345. https://doi.org/10.3390/jtaer20040345.

MLA (9th ed.) Citation

Setiyawan, Arbi, et al. "Investigating the Role of Logistics Delivery Services in Shaping Customer Satisfaction: LLM-Aspect-Based Sentiment Analysis of Perceived Quality in Indonesian E-Commerce." Journal of Theoretical & Applied Electronic Commerce Research, vol. 20, no. 4, 2025, p. 345, https://doi.org/10.3390/jtaer20040345.