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Integrating Decision Support Systems with Service Quality: An IT-Driven Approach to Patient Satisfaction in Indonesian Inpatient Facilities.

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Title: Integrating Decision Support Systems with Service Quality: An IT-Driven Approach to Patient Satisfaction in Indonesian Inpatient Facilities.
Authors: Rohman, Muchamad Zainul1, zainulmzr@polnes.ac.id, Sohaimi, Nor Suzylah2, suzysuhaimi@uum.edu.my, Yusoff, Mohd Nazaruddin2, nazaruddin@uum.edu.my
Source: Engineering, Technology & Applied Science Research; Feb2026, Vol. 16 Issue 1, p30691-30702, 12p
Database: Applied Science & Technology Source
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      – Type: doi
        Value: 10.48084/etasr.14638
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      – Code: eng
        Text: English
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      – TitleFull: Integrating Decision Support Systems with Service Quality: An IT-Driven Approach to Patient Satisfaction in Indonesian Inpatient Facilities.
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            NameFull: Sohaimi, Nor Suzylah
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              Text: Feb2026
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              Y: 2026
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