Xie, P., Shi, R., Chen, H., & Xu, D. (2026). Reactive or proactive? An online retailer's omnichannel strategy for managing consumer returns. Annals of Operations Research, 359(2), 1903. https://doi.org/10.1007/s10479-024-05823-x
Chicago Style (17th ed.) CitationXie, Ping, Ruixia Shi, Hongyu Chen, and Di Xu. "Reactive or Proactive? An Online Retailer's Omnichannel Strategy for Managing Consumer Returns." Annals of Operations Research 359, no. 2 (2026): 1903. https://doi.org/10.1007/s10479-024-05823-x.
MLA (9th ed.) CitationXie, Ping, et al. "Reactive or Proactive? An Online Retailer's Omnichannel Strategy for Managing Consumer Returns." Annals of Operations Research, vol. 359, no. 2, 2026, p. 1903, https://doi.org/10.1007/s10479-024-05823-x.