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Reactive or proactive? An online retailer's omnichannel strategy for managing consumer returns.

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Title: Reactive or proactive? An online retailer's omnichannel strategy for managing consumer returns.
Authors: Xie, Ping1, pingxie@zzu.edu.cn, Shi, Ruixia2, rshi@sandiego.edu, Chen, Hongyu3, Hongyu.chen@csulb.edu, Xu, Di4, dxu@xmu.edu.cn
Source: Annals of Operations Research; Apr2026, Vol. 359 Issue 2, p1903-1934, 32p
Database: Applied Science & Technology Source
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Header DbId: aci
DbLabel: Applied Science & Technology Source
An: 192688696
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: Reactive or proactive? An online retailer's omnichannel strategy for managing consumer returns.
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  Data: <searchLink fieldCode="AU" term="%22Xie%2C+Ping%22">Xie, Ping</searchLink><relatesTo>1</relatesTo>, <i>pingxie@zzu.edu.cn</i><br /><searchLink fieldCode="AU" term="%22Shi%2C+Ruixia%22">Shi, Ruixia</searchLink><relatesTo>2</relatesTo>, <i>rshi@sandiego.edu</i><br /><searchLink fieldCode="AU" term="%22Chen%2C+Hongyu%22">Chen, Hongyu</searchLink><relatesTo>3</relatesTo>, <i>Hongyu.chen@csulb.edu</i><br /><searchLink fieldCode="AU" term="%22Xu%2C+Di%22">Xu, Di</searchLink><relatesTo>4</relatesTo>, <i>dxu@xmu.edu.cn</i>
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  Data: <searchLink fieldCode="JN" term="%22Annals+of+Operations+Research%22">Annals of Operations Research</searchLink>; Apr2026, Vol. 359 Issue 2, p1903-1934, 32p
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1007/s10479-024-05823-x
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      – Code: eng
        Text: English
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        StartPage: 1903
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            NameFull: Shi, Ruixia
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            NameFull: Chen, Hongyu
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              Text: Apr2026
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              Y: 2026
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              Value: 359
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