Integrating Facial Emotion Recognition, Speech to Text Transcription, and Natural Language Processing for Customer Satisfaction Analysis from Video Reviews. - Deshpande, Sudhindra B.; Michael, Goh Kah Ong; Deshpande, Uttam U.; Mathad, K. S.; Karekar, N. V.; Tangod, Kiran K. (Engineering, Technology & Applied Science Research, 2026)