NLP-Based Consumer Complaint Assessment: Synthetic Data Generation, Featurization, and Evaluation Metrics.
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| Title: | NLP-Based Consumer Complaint Assessment: Synthetic Data Generation, Featurization, and Evaluation Metrics. |
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| Authors: | Gao, Peiheng1, pgao47@uwo.ca, Yang, Chen2,3, Sun, Ning1,3, Zitikis, Ričardas1 |
| Source: | Applied Sciences (2076-3417); Jun2026, Vol. 16 Issue 12, p5992, 24p |
| Database: | Applied Science & Technology Source |
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| ISSN: | 20763417 |
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| DOI: | 10.3390/app16125992 |
