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From AI-CRM to Firm Resilience: The Role of AI-Driven Decision Making (AIDDM) and Digital Platform Capabilities.

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Title: From AI-CRM to Firm Resilience: The Role of AI-Driven Decision Making (AIDDM) and Digital Platform Capabilities.
Authors: Alaskar, Thamir Hamad1
Source: Journal of Theoretical & Applied Electronic Commerce Research; Sep2026, Vol. 21 Issue 9, p301, 32p
Database: Applied Science & Technology Source
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        Value: 10.3390/jtaer21090301
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        StartPage: 301
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              Text: Sep2026
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              Y: 2026
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