Bamforth, S., & Brookes, N. J. (2002). Incorporating the voice of multiple customers into product design. Proceedings of the Institution of Mechanical Engineers. Part B, Journal of Engineering Manufacture., 216, 809. https://doi.org/10.1243/0954405021520328
Chicago Style (17th ed.) CitationBamforth, S., and N. J. Brookes. "Incorporating the Voice of Multiple Customers into Product Design." Proceedings of the Institution of Mechanical Engineers. Part B, Journal of Engineering Manufacture. 216 (2002): 809. https://doi.org/10.1243/0954405021520328.
MLA (9th ed.) CitationBamforth, S., and N. J. Brookes. "Incorporating the Voice of Multiple Customers into Product Design." Proceedings of the Institution of Mechanical Engineers. Part B, Journal of Engineering Manufacture., vol. 216, 2002, p. 809, https://doi.org/10.1243/0954405021520328.