Trienekens, J. J. M., Kusters, R. J., & Rendering, B. (2005). Business-oriented process improvement: Practices and experiences at Thales Naval The Netherlands (TNNL). Information & Software Technology, 47(2), 67. https://doi.org/10.1016/j.infsof.2004.06.003
Chicago Style (17th ed.) CitationTrienekens, Jos J. M., Rob J. Kusters, and Ben Rendering. "Business-oriented Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL)." Information & Software Technology 47, no. 2 (2005): 67. https://doi.org/10.1016/j.infsof.2004.06.003.
MLA (9th ed.) CitationTrienekens, Jos J. M., et al. "Business-oriented Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL)." Information & Software Technology, vol. 47, no. 2, 2005, p. 67, https://doi.org/10.1016/j.infsof.2004.06.003.