APA (7th ed.) Citation

Lasda Bergman, E. M., & Holden, I. I. (2010). User satisfaction with electronic reference: A systematic review. Reference Services Review, 38(3), 493. https://doi.org/10.1108/00907321011084789

Chicago Style (17th ed.) Citation

Lasda Bergman, Elaine M., and Irina I. Holden. "User Satisfaction with Electronic Reference: A Systematic Review." Reference Services Review 38, no. 3 (2010): 493. https://doi.org/10.1108/00907321011084789.

MLA (9th ed.) Citation

Lasda Bergman, Elaine M., and Irina I. Holden. "User Satisfaction with Electronic Reference: A Systematic Review." Reference Services Review, vol. 38, no. 3, 2010, p. 493, https://doi.org/10.1108/00907321011084789.