APA (7th ed.) Citation

Lang, B., & Colgate, M. (2003). Relationship quality, on-line banking and the information technology gap. International Journal of Bank Marketing, 21(1), 29. https://doi.org/10.1108/02652320310457785

Chicago Style (17th ed.) Citation

Lang, Bodo, and Mark Colgate. "Relationship Quality, On-line Banking and the Information Technology Gap." International Journal of Bank Marketing 21, no. 1 (2003): 29. https://doi.org/10.1108/02652320310457785.

MLA (9th ed.) Citation

Lang, Bodo, and Mark Colgate. "Relationship Quality, On-line Banking and the Information Technology Gap." International Journal of Bank Marketing, vol. 21, no. 1, 2003, p. 29, https://doi.org/10.1108/02652320310457785.