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Von den Zahlen zu den Inhalten - 'Bench-Learning' als Follow-Up-Prozess der Kundenbefragung.

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Title: Von den Zahlen zu den Inhalten - 'Bench-Learning' als Follow-Up-Prozess der Kundenbefragung.
Alternate Title: From numbers to consequences - 'bench learning' as a follow-up process of a customer survey.
Authors: Puchta, Thomas1
Source: Bibliotheksdienst. Mar2015, Vol. 49 Issue 3/4, p342-351. 10p.
Database: Academic Search Ultimate
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        Value: 10.1515/bd-2015-0042
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        Text: German
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