Dash, N. K., & Padhi, P. (2016). LSQA Scale: A Tool for Measuring Users' Perceptions of Service Quality in Libraries. DESIDOC Journal of Library & Information Technology, 36(4), 181. https://doi.org/10.14429/djlit.36.4.9193
Chicago Style (17th ed.) CitationDash, N. K., and P. Padhi. "LSQA Scale: A Tool for Measuring Users' Perceptions of Service Quality in Libraries." DESIDOC Journal of Library & Information Technology 36, no. 4 (2016): 181. https://doi.org/10.14429/djlit.36.4.9193.
MLA (9th ed.) CitationDash, N. K., and P. Padhi. "LSQA Scale: A Tool for Measuring Users' Perceptions of Service Quality in Libraries." DESIDOC Journal of Library & Information Technology, vol. 36, no. 4, 2016, p. 181, https://doi.org/10.14429/djlit.36.4.9193.