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LSQA Scale: A Tool for Measuring Users' Perceptions of Service Quality in Libraries.

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Title: LSQA Scale: A Tool for Measuring Users' Perceptions of Service Quality in Libraries.
Authors: Dash, N. K.1 nsing.dash@gmail.com, Padhi, P.1
Source: DESIDOC Journal of Library & Information Technology. Jul2016, Vol. 36 Issue 4, p181-193. 13p.
Database: Academic Search Ultimate
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