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Expectations on Library Services, Library Quality (LibQual) Dimension and Library Customer Satisfaction: Relationship to Customer Loyalty.

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Title: Expectations on Library Services, Library Quality (LibQual) Dimension and Library Customer Satisfaction: Relationship to Customer Loyalty.
Authors: SELGA-CRISTOBAL, ARLYN1 ateselgs@tahoo.com
Source: Library Philosophy & Practice. 1/27/2018, p1-23. 23p.
Database: Academic Search Ultimate
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PubType: Academic Journal
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              Text: 1/27/2018
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