APA (7th ed.) Citation

Lee, P., Liang, L., Huang, M., & Huang, C. (2022). A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example. BMC Health Services Research, 22(1), 1. https://doi.org/10.1186/s12913-022-08930-2

Chicago Style (17th ed.) Citation

Lee, Po-Chun, Li-Lin Liang, Min-Hsin Huang, and Ching-Yuan Huang. "A Comparative Study of Positive and Negative Electronic Word-of-mouth on the SERVQUAL Scale During the COVID-19 Epidemic - Taking a Regional Teaching Hospital in Taiwan as an Example." BMC Health Services Research 22, no. 1 (2022): 1. https://doi.org/10.1186/s12913-022-08930-2.

MLA (9th ed.) Citation

Lee, Po-Chun, et al. "A Comparative Study of Positive and Negative Electronic Word-of-mouth on the SERVQUAL Scale During the COVID-19 Epidemic - Taking a Regional Teaching Hospital in Taiwan as an Example." BMC Health Services Research, vol. 22, no. 1, 2022, p. 1, https://doi.org/10.1186/s12913-022-08930-2.