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A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example.

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Title: A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example.
Authors: Lee, Po-Chun1,2 (AUTHOR) chyun0124@gmail.com, Liang, Li-Lin2,3 (AUTHOR), Huang, Min-Hsin2 (AUTHOR), Huang, Ching-Yuan4 (AUTHOR)
Source: BMC Health Services Research. 12/22/2022, Vol. 22 Issue 1, p1-10. 10p. 6 Charts, 1 Graph.
Database: Academic Search Ultimate
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  Data: A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example.
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  Data: <searchLink fieldCode="JN" term="%22BMC+Health+Services+Research%22">BMC Health Services Research</searchLink>. 12/22/2022, Vol. 22 Issue 1, p1-10. 10p. 6 Charts, 1 Graph.
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RecordInfo BibRecord:
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        Value: 10.1186/s12913-022-08930-2
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        Text: English
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              Text: 12/22/2022
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