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Positive Relationships between Service Performance and Social Media Use in Internet Retailing: Does Information Symmetry Matter?

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Bibliographic Details
Title: Positive Relationships between Service Performance and Social Media Use in Internet Retailing: Does Information Symmetry Matter?
Authors: Yun Kyung Cho1 ycho5@msudenver.edu, Sutton, Cynthia L.1 suttoncy@msudenver.edu, Taskin, Nazim2 nazim.taskin@boun.edu.tr
Source: Contemporary Management Research. 2023, Vol. 19 Issue 3, p207-233. 27p.
Database: Academic Search Ultimate
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