Leveraging sentiment analysis to assess hospital service quality and patient satisfaction: A systematic review.

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Title: Leveraging sentiment analysis to assess hospital service quality and patient satisfaction: A systematic review.
Authors: Hananto, Felicia1, Margareta, Revi1, Wuisan, Dewi Sri Surya1 Dewi.wuisan@uph.edu
Source: Perinatal Journal. 2026, Vol. 34 Issue 2, p86-100. 15p.
Database: Academic Search Ultimate
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DbLabel: Academic Search Ultimate
An: 193296361
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PubType: Academic Journal
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  Data: Leveraging sentiment analysis to assess hospital service quality and patient satisfaction: A systematic review.
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  Data: <searchLink fieldCode="AR" term="%22Hananto%2C+Felicia%22">Hananto, Felicia</searchLink><relatesTo>1</relatesTo><br /><searchLink fieldCode="AR" term="%22Margareta%2C+Revi%22">Margareta, Revi</searchLink><relatesTo>1</relatesTo><br /><searchLink fieldCode="AR" term="%22Wuisan%2C+Dewi+Sri+Surya%22">Wuisan, Dewi Sri Surya</searchLink><relatesTo>1</relatesTo><i> Dewi.wuisan@uph.edu</i>
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  Data: <searchLink fieldCode="JN" term="%22Perinatal+Journal%22">Perinatal Journal</searchLink>. 2026, Vol. 34 Issue 2, p86-100. 15p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asn&AN=193296361
RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.57239/prn.26.0342009
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      – Code: eng
        Text: English
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        PageCount: 15
        StartPage: 86
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      – TitleFull: Leveraging sentiment analysis to assess hospital service quality and patient satisfaction: A systematic review.
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            NameFull: Hananto, Felicia
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            NameFull: Margareta, Revi
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            NameFull: Wuisan, Dewi Sri Surya
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            – D: 01
              M: 08
              Text: 2026
              Type: published
              Y: 2026
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              Value: 34
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              Value: 2
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            – TitleFull: Perinatal Journal
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