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A Multimethod Framework for Evaluating Institutional Website Usability: Integrating Kano, WebQual 4.0, QFD and Heuristic Analysis.

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Bibliographic Details
Title:	A Multimethod Framework for Evaluating Institutional Website Usability: Integrating Kano, WebQual 4.0, QFD and Heuristic Analysis.
Authors:	Raposo, Daniel^1,2 (AUTHOR), Veríssimo, Fátima² (AUTHOR), Paiva, Teresa^3,4 (AUTHOR) tpaiva@ipg.pt, Neves, João^1,2,4 (AUTHOR), Felgueira, Teresa⁵ (AUTHOR)
Source:	Information. Jun2026, Vol. 17 Issue 6, p606. 33p.
Database:	Academic Search Ultimate
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Description
ISSN:	20782489
DOI:	10.3390/info17060606