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How to Repair Trust When a Firm Encounters Trust Violations: The Moderating Influence of Apology Type and Temporal Distance.

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Title: How to Repair Trust When a Firm Encounters Trust Violations: The Moderating Influence of Apology Type and Temporal Distance.
Authors: Gao, Shuhong1 (AUTHOR), Yan, Jinzhe2 (AUTHOR) yanjz@gachon.ac.kr
Source: SAGE Open. Apr-Jun2026, Vol. 16 Issue 2, p1-20. 20p.
Database: Academic Search Ultimate
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  Data: How to Repair Trust When a Firm Encounters Trust Violations: The Moderating Influence of Apology Type and Temporal Distance.
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              Text: Apr-Jun2026
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