Choudhury, S., Kyrillidou, M., Heath, F., Cook, C., Koeper, B., & Decker, R. (2008). LibQUAL+® (library quality), ProSeBiCA (development of new library services by means of conjoint analysis), and CAPM (comprehensive access to printed materials). Performance Measurement & Metrics, 9(3), 216.
Chicago Style (17th ed.) CitationChoudhury, Sayeed, Martha Kyrillidou, Fred Heath, Colleen Cook, Bettina Koeper, and Reinhold Decker. "LibQUAL+® (library Quality), ProSeBiCA (development of New Library Services by Means of Conjoint Analysis), and CAPM (comprehensive Access to Printed Materials)." Performance Measurement & Metrics 9, no. 3 (2008): 216.
MLA (9th ed.) CitationChoudhury, Sayeed, et al. "LibQUAL+® (library Quality), ProSeBiCA (development of New Library Services by Means of Conjoint Analysis), and CAPM (comprehensive Access to Printed Materials)." Performance Measurement & Metrics, vol. 9, no. 3, 2008, p. 216.