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Managing Warranty Length & Price in the Presence of Customer Dissatisfaction.

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Title: Managing Warranty Length & Price in the Presence of Customer Dissatisfaction.
Authors: Kapur, P. K.1, Sachdeva, Nitin2
Source: Amity Global Business Review. Feb2015, Vol. 10, p64-74. 11p. 6 Charts.
Database: Business Source Ultimate
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