View in EDS PDF Full Text

Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry.

Saved in:
Bibliographic Details
Title: Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry.
Authors: Chen, Jengchung Victor1, Cheng, Hsing Kenneth2, Hsiao, Hui-Ju Veronica1
Source: Service Science (INFORMS). Mar2016, Vol. 8 Issue 1, p19-36. 18p.
Database: Business Source Ultimate
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: bsu
DbLabel: Business Source Ultimate
An: 117955735
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Chen%2C+Jengchung+Victor%22">Chen, Jengchung Victor</searchLink><relatesTo>1</relatesTo><br /><searchLink fieldCode="AR" term="%22Cheng%2C+Hsing+Kenneth%22">Cheng, Hsing Kenneth</searchLink><relatesTo>2</relatesTo><br /><searchLink fieldCode="AR" term="%22Hsiao%2C+Hui-Ju+Veronica%22">Hsiao, Hui-Ju Veronica</searchLink><relatesTo>1</relatesTo>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Service+Science+%28INFORMS%29%22">Service Science (INFORMS)</searchLink>. Mar2016, Vol. 8 Issue 1, p19-36. 18p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=117955735
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1287/serv.2015.0119
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 18
        StartPage: 19
    Titles:
      – TitleFull: Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Chen, Jengchung Victor
      – PersonEntity:
          Name:
            NameFull: Cheng, Hsing Kenneth
      – PersonEntity:
          Name:
            NameFull: Hsiao, Hui-Ju Veronica
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 03
              Text: Mar2016
              Type: published
              Y: 2016
          Identifiers:
            – Type: issn-print
              Value: 21643962
          Numbering:
            – Type: volume
              Value: 8
            – Type: issue
              Value: 1
          Titles:
            – TitleFull: Service Science (INFORMS)
              Type: main
ResultId 1