Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims.
Saved in:
| Title: | Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims. |
|---|---|
| Authors: | Pinçe, Çerağ1, Ferguson, Mark2, Toktay, Beril3 |
| Source: | Manufacturing & Service Operations Management (M&SOM) (INFORMS). Fall2016, Vol. 18 Issue 4, p475-492. 18p. |
| Database: | Business Source Ultimate |
| ISSN: | 15234614 |
|---|---|
| DOI: | 10.1287/msom.2016.0584 |