Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims.

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Bibliographic Details
Title: Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims.
Authors: Pinçe, Çerağ1, Ferguson, Mark2, Toktay, Beril3
Source: Manufacturing & Service Operations Management (M&SOM) (INFORMS). Fall2016, Vol. 18 Issue 4, p475-492. 18p.
Database: Business Source Ultimate
Description
ISSN:15234614
DOI:10.1287/msom.2016.0584