APA (7th ed.) Citation

Ogilvie, J., Rapp, A., Bachrach, D. G., Mullins, R., & Harvey, J. (2017). Do sales and service compete? The impact of multiple psychological climates on frontline employee performance. Journal of Personal Selling & Sales Management, 37(1), 11. https://doi.org/10.1080/08853134.2016.1276398

Chicago Style (17th ed.) Citation

Ogilvie, Jessica, Adam Rapp, Daniel G. Bachrach, Ryan Mullins, and Jaron Harvey. "Do Sales and Service Compete? The Impact of Multiple Psychological Climates on Frontline Employee Performance." Journal of Personal Selling & Sales Management 37, no. 1 (2017): 11. https://doi.org/10.1080/08853134.2016.1276398.

MLA (9th ed.) Citation

Ogilvie, Jessica, et al. "Do Sales and Service Compete? The Impact of Multiple Psychological Climates on Frontline Employee Performance." Journal of Personal Selling & Sales Management, vol. 37, no. 1, 2017, p. 11, https://doi.org/10.1080/08853134.2016.1276398.