View in EDS HTML Full Text PDF Full Text

Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.

Saved in:
Bibliographic Details
Title: Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.
Authors: Ogilvie, Jessica1 (AUTHOR) ogilvie@ohio.edu, Rapp, Adam1 (AUTHOR), Bachrach, Daniel G.2 (AUTHOR), Mullins, Ryan3 (AUTHOR), Harvey, Jaron4 (AUTHOR)
Source: Journal of Personal Selling & Sales Management. Mar2017, Vol. 37 Issue 1, p11-26. 16p.
Database: Business Source Ultimate
Full text is not displayed to guests.
Description
ISSN:08853134
DOI:10.1080/08853134.2016.1276398