Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.

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Title: Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.
Authors: Ogilvie, Jessica1 (AUTHOR) ogilvie@ohio.edu, Rapp, Adam1 (AUTHOR), Bachrach, Daniel G.2 (AUTHOR), Mullins, Ryan3 (AUTHOR), Harvey, Jaron4 (AUTHOR)
Source: Journal of Personal Selling & Sales Management. Mar2017, Vol. 37 Issue 1, p11-26. 16p.
Database: Business Source Ultimate
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  Data: Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.
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  Data: <searchLink fieldCode="AR" term="%22Ogilvie%2C+Jessica%22">Ogilvie, Jessica</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> ogilvie@ohio.edu</i><br /><searchLink fieldCode="AR" term="%22Rapp%2C+Adam%22">Rapp, Adam</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Bachrach%2C+Daniel+G%2E%22">Bachrach, Daniel G.</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Mullins%2C+Ryan%22">Mullins, Ryan</searchLink><relatesTo>3</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Harvey%2C+Jaron%22">Harvey, Jaron</searchLink><relatesTo>4</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Personal+Selling+%26+Sales+Management%22">Journal of Personal Selling & Sales Management</searchLink>. Mar2017, Vol. 37 Issue 1, p11-26. 16p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=122101484
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        Value: 10.1080/08853134.2016.1276398
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      – Code: eng
        Text: English
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        PageCount: 16
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            NameFull: Ogilvie, Jessica
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            NameFull: Bachrach, Daniel G.
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              Text: Mar2017
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              Y: 2017
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