Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.
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| Title: | Do sales and service compete? The impact of multiple psychological climates on frontline employee performance. |
|---|---|
| Authors: | Ogilvie, Jessica1 (AUTHOR) ogilvie@ohio.edu, Rapp, Adam1 (AUTHOR), Bachrach, Daniel G.2 (AUTHOR), Mullins, Ryan3 (AUTHOR), Harvey, Jaron4 (AUTHOR) |
| Source: | Journal of Personal Selling & Sales Management. Mar2017, Vol. 37 Issue 1, p11-26. 16p. |
| Database: | Business Source Ultimate |
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| FullText | Links: – Type: pdflink Text: Availability: 1 |
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| Header | DbId: bsu DbLabel: Business Source Ultimate An: 122101484 AccessLevel: 2 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Do sales and service compete? The impact of multiple psychological climates on frontline employee performance. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Ogilvie%2C+Jessica%22">Ogilvie, Jessica</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> ogilvie@ohio.edu</i><br /><searchLink fieldCode="AR" term="%22Rapp%2C+Adam%22">Rapp, Adam</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Bachrach%2C+Daniel+G%2E%22">Bachrach, Daniel G.</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Mullins%2C+Ryan%22">Mullins, Ryan</searchLink><relatesTo>3</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Harvey%2C+Jaron%22">Harvey, Jaron</searchLink><relatesTo>4</relatesTo> (AUTHOR) – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Journal+of+Personal+Selling+%26+Sales+Management%22">Journal of Personal Selling & Sales Management</searchLink>. Mar2017, Vol. 37 Issue 1, p11-26. 16p. |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=122101484 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1080/08853134.2016.1276398 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 16 StartPage: 11 Titles: – TitleFull: Do sales and service compete? The impact of multiple psychological climates on frontline employee performance. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Ogilvie, Jessica – PersonEntity: Name: NameFull: Rapp, Adam – PersonEntity: Name: NameFull: Bachrach, Daniel G. – PersonEntity: Name: NameFull: Mullins, Ryan – PersonEntity: Name: NameFull: Harvey, Jaron IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 03 Text: Mar2017 Type: published Y: 2017 Identifiers: – Type: issn-print Value: 08853134 Numbering: – Type: volume Value: 37 – Type: issue Value: 1 Titles: – TitleFull: Journal of Personal Selling & Sales Management Type: main |
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