Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.
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| Title: | Do sales and service compete? The impact of multiple psychological climates on frontline employee performance. |
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| Authors: | Ogilvie, Jessica1 (AUTHOR) ogilvie@ohio.edu, Rapp, Adam1 (AUTHOR), Bachrach, Daniel G.2 (AUTHOR), Mullins, Ryan3 (AUTHOR), Harvey, Jaron4 (AUTHOR) |
| Source: | Journal of Personal Selling & Sales Management. Mar2017, Vol. 37 Issue 1, p11-26. 16p. |
| Database: | Business Source Ultimate |
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