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Translating sales effort into service performance: it's an emotional ride.

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Title: Translating sales effort into service performance: it's an emotional ride.
Authors: Ogilvie, Jessica1 (AUTHOR) ogilvie@ohio.edu, Rapp, Adam1 (AUTHOR), Agnihotri, Raj2 (AUTHOR), Bachrach, Daniel G.3 (AUTHOR)
Source: Journal of Personal Selling & Sales Management. Jun2017, Vol. 37 Issue 2, p100-112. 13p.
Database: Business Source Ultimate
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An: 123691059
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PubType: Academic Journal
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  Data: Translating sales effort into service performance: it's an emotional ride.
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Personal+Selling+%26+Sales+Management%22">Journal of Personal Selling & Sales Management</searchLink>. Jun2017, Vol. 37 Issue 2, p100-112. 13p.
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RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/08853134.2017.1287577
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      – Code: eng
        Text: English
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        PageCount: 13
        StartPage: 100
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      – TitleFull: Translating sales effort into service performance: it's an emotional ride.
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            NameFull: Ogilvie, Jessica
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            NameFull: Rapp, Adam
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            NameFull: Agnihotri, Raj
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            NameFull: Bachrach, Daniel G.
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              Text: Jun2017
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              Y: 2017
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              Value: 37
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            – TitleFull: Journal of Personal Selling & Sales Management
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