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IMPROVING THE SERVICE WITH THE SERVQUAL METHOD.

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Title: IMPROVING THE SERVICE WITH THE SERVQUAL METHOD.
Authors: MIDOR, Katarzyna1 katarzyna.midor@polsl.pl, KUČERA, Marian2 kucera@tuzvo.sk
Source: Management Systems in Production Engineering. 2018, Vol. 26 Issue 1, p60-65. 6p.
Database: Business Source Ultimate
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        Value: 10.2478/mspe-2018-0010
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        Text: English
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