Šíma, J., & Ruda, T. (2017). SERVQUAL MODEL USED FOR PREDICTION OF CUSTOMER SATISFACTION IN CZECH FITNESS CENTRES. Marketing Identity, Part 1, 238.
Chicago Style (17th ed.) CitationŠíma, Jan, and Tomáš Ruda. "SERVQUAL MODEL USED FOR PREDICTION OF CUSTOMER SATISFACTION IN CZECH FITNESS CENTRES." Marketing Identity Part 1 (2017): 238.
MLA (9th ed.) CitationŠíma, Jan, and Tomáš Ruda. "SERVQUAL MODEL USED FOR PREDICTION OF CUSTOMER SATISFACTION IN CZECH FITNESS CENTRES." Marketing Identity, Part 1, 2017, p. 238.
Warning: These citations may not always be 100% accurate.