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Developing a Scale to Measure Employee Service Quality in Indian Small and Medium Manufacturing Enterprises.

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Title: Developing a Scale to Measure Employee Service Quality in Indian Small and Medium Manufacturing Enterprises.
Authors: Gandhi, Surjit Kumar1 skgandhi21@gmail.com, Sachdeva, Anish2 asachdeva@nitj.ac.in, Gupta, Ajay2 guptaa@nitj.ac.in
Source: IUP Journal of Organizational Behavior. Jul2018, Vol. 17 Issue 3, p45-73. 29p.
Database: Business Source Ultimate
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      – Code: eng
        Text: English
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        PageCount: 29
        StartPage: 45
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      – TitleFull: Developing a Scale to Measure Employee Service Quality in Indian Small and Medium Manufacturing Enterprises.
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            NameFull: Gandhi, Surjit Kumar
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            NameFull: Sachdeva, Anish
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              Text: Jul2018
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              Y: 2018
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