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Service Captivity: No Choice, No Voice, No Power.

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Bibliographic Details
Title: Service Captivity: No Choice, No Voice, No Power.
Source: Journal of Public Policy & Marketing. Apr2020, Vol. 39 Issue 2, p155-168. 14p. 1 Diagram, 3 Charts.
Database: Business Source Ultimate
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Description
ISSN:07439156
DOI:10.1177/0743915619899082