APA (7th ed.) Citation

Golmohammadi, A., Havakhor, T., Gauri, D., & Comprix, J. (2021). Why You Shouldn't Engage with Customer Complaints on Twitter. Harvard Business Review Digital Articles, 1.

Chicago Style (17th ed.) Citation

Golmohammadi, Alireza, Taha Havakhor, Dinesh Gauri, and Joseph Comprix. "Why You Shouldn't Engage with Customer Complaints on Twitter." Harvard Business Review Digital Articles 2021: 1.

MLA (9th ed.) Citation

Golmohammadi, Alireza, et al. "Why You Shouldn't Engage with Customer Complaints on Twitter." Harvard Business Review Digital Articles, 2021, p. 1.