APA (7th ed.) Citation

Colgate, M., & Lang, B. (2005). Positive and negative consequences of a relationship manager strategy: New Zealand banks and their small business customers. Journal of Business Research, 58(2), 195. https://doi.org/10.1016/S0148-2963(02)00494-0

Chicago Style (17th ed.) Citation

Colgate, Mark, and Bodo Lang. "Positive and Negative Consequences of a Relationship Manager Strategy: New Zealand Banks and Their Small Business Customers." Journal of Business Research 58, no. 2 (2005): 195. https://doi.org/10.1016/S0148-2963(02)00494-0.

MLA (9th ed.) Citation

Colgate, Mark, and Bodo Lang. "Positive and Negative Consequences of a Relationship Manager Strategy: New Zealand Banks and Their Small Business Customers." Journal of Business Research, vol. 58, no. 2, 2005, p. 195, https://doi.org/10.1016/S0148-2963(02)00494-0.