FLUSS, D. (2022). Aligning People, Process, and Technology: The Key to a Successful Contact Center: This bit of wisdom never goes out of style, no matter how advanced our tools become. CRM Magazine, 26(6), 4.
Chicago Style (17th ed.) CitationFLUSS, DONNA. "Aligning People, Process, and Technology: The Key to a Successful Contact Center: This Bit of Wisdom Never Goes Out of Style, No Matter How Advanced Our Tools Become." CRM Magazine 26, no. 6 (2022): 4.
MLA (9th ed.) CitationFLUSS, DONNA. "Aligning People, Process, and Technology: The Key to a Successful Contact Center: This Bit of Wisdom Never Goes Out of Style, No Matter How Advanced Our Tools Become." CRM Magazine, vol. 26, no. 6, 2022, p. 4.
Warning: These citations may not always be 100% accurate.
